View our COVID-19 Updates here

Coronavirus (COVID-19) Updates

 

Vacation Continuance Policy:
We want to make every effort to help you still plan your visit to the Olympic Peninsula. We know this has been a stressful and challenging season for all of us and hope to help alleviate some of that stress when it comes to your vacation plans. Changing your vacation dates to later this year (2020) can be done without incurring any additional costs or cancellation fees. Feel free to contact our office to discuss moving your reservation if you feel that your current booking can not be kept at this time.


Cancellation Policy Update:
Reservations booked directly with Brigadoon/Sequim Vacation Rentals after May 31st, 2020 for 2020 dates will receive a refund of deposited funds minus a $135 Cancellation Fee when cancelled in writing before 14 days of arrival. Cancellations made between 7 - 14 days before arrival will only receive a 50% refund of deposited funds after the $135 Cancellation Fee has been applied. Reservations made for dates in 2021 and beyond are subject to our normal cancellation policy.

Airbnb Reservations: A temporary Flexible policy that offers a full refund of funds paid to Brigadoon/Sequim Vacation Rentals for cancellations made up to 24 hours prior to arrival for reservations that have check in dates that are between April 1st, 2020 and June 1st, 2020. Airbnb cancellation and/or service fees apply. After June 1st, 2020, all cancellations will be under the Moderate Policy and eligible for a full refund of funds paid to Brigadoon/Sequim Vacation Rentals up to 5 days prior to arrival. Airbnb cancellation and/or service fees apply. This updated Airbnb policy will only apply to reservations in 2020.

HomeAway/VRBO Reservations: 
For the remainder of the 2020 year, if a reservation is canceled 14 days before arrival, we will refund deposited rental costs minus the $135 Cancellation Fee. If cancelled 7-14 days before arrival, 50% of the deposited rental costs will be refunded after the $135 Cancellation Fee is applied. Cancellation and/or service fees of listing site may still apply.

Reservations made between May 18th, 2020 and December 31st, 2020 on sequimrentals.com:
New bookings made directly on our sequimrentals website after May 18th, 2020 and before December 31st, 2020 will only need to pay the $35 Non-Refundable Processing Fee plus 25% of your reservation at the time of booking. We will not charge the balance of your reservation until 14 days prior to your arrival date. This will only apply to reservations in the year 2020. This is to encourage you to still dream about that much needed getaway this year at a much lower financial risk. The updated cancellation policy will apply. If you need to cancel the reservation, it must be in writing before 14 days of arrival. 

Cleaning Policy:
In addition to our already conscientious cleaning procedures, we want to assure you that we are taking extra measures to disinfect and sanitize high touch surfaces with alcohol-based cleaning products. These include but are not limited to light switches, remotes, door and cabinet knobs, appliances, kitchen counters, vacuum/mop handles and keys/keypads and or lockboxes. We will also provide disinfectant wipes in each home for guest use during their stay (as long as supplies last). We also request that a guest showing signs/symptoms of being ill while staying in one of our homes immediately inform us for the safety of our cleaning contractors and so that we can further address the cleaning/sanitizing of the home accordingly.